Thursday, September 22, 2011

Computer user satisfaction levels in the United States that uses a PC is still high

Windows operating system 8 which was launched some time ago thought would save the Personal Computer (PC) or desktop computer from extinction. The advent of Windows 8 is expected to refute the statement one of the founders of Apple, Steve Jobs, who says the PC era has ended and the post-PC era began.

Statistics show, most Americans still feel satisfied with the PCs they use. Ironically, their level of satisfaction using a PC with Apple products, Mac, higher than the PCs that use Windows operating system.

As quoted from page CNNMoney, a survey conducted by the American Customer Satisfaction Index shows the value of 78 (with the size of the highest value 100) to the satisfaction of using a PC. This value is the same as those obtained last year.

Apple still leads the category with a value of 87 PCs, up from the value obtained 86 years ago. Apple leads PC category for 8 years.

Ironically, the high value obtained PC with Windows operating system instead obtained Hewleett-Packard (HP). HP scored 78, up from the value obtained 77 years ago.

It is an irony, because HP has announced out of the PC business. HP CEO, Leo Apotheker, now it's called reason: "the impact of the tablet so real". That remark seemed to support the statement of Steve Jobs about the end-PC era and the beginning of post-PC era.

Meanwhile, other PC manufacturers that use Windows, namely Dell, Acer, Toshiba, Lenovo, and Sony, get the same value, namely the value of 77.

Researchers from the ACSI, Claes Fornell and then call Apple's dominance of reason over the last 8 years. "Apple's advantage in combining innovation and diversification of products to make them defend it," said Fornell.

ACSI then assess the level of satisfaction with Apple's dominance will also be stable with other Apple products are popular in each category. For example the popular iPod music player, the iPhone which controls the smartphone market, which dominated the market and the iPad tablet.

Although PCs are still preferred, the tablet was estimated as the future of computing. This prediction is not only because of the growing popularity of tablet iPad or other products that use the Android operating system. In fact, when Windows 8 tested before the public some time ago, there were signals of Windows no matter prepares the newest operating system for tablets.

But, diperkirkan PC will not become extinct, because computer users still considered to require storage (storage) is large, with the power process, and various other devices (software that 'eating-places' in storage). This is a PC user needs at home, and not just in the office.

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